We have a Users Committee, which represents the common interests of our residents and clients, and is usually comprised of residents and/or family members who are related to our residents.
The role of the Users Committee is: to provide information to the residents and their families about their rights and obligations; to promote improvements in the quality of life of the residents; to evaluate the level of satisfaction of the residents; to defend the collective rights of the residents; to accompany the residents and assist them in every way possible, including assistance for the filing of a complaint.
For further information, please contact the Users Committee at: 514-738-4500 ext. 4330.
Please be advised that in order for you to receive a welcoming visit from a representative of the Users committee, we will provide them with your first name, date of admission and room number.