Resident / Family info

Communications Procedures

If you have any questions or concerns regarding the care and services that you are receiving at the Donald Berman Jewish Eldercare Centre, please contact the following personnel, in the following order:

  1. Your nurse. 
  2. The head nurse on your floor during weekdays, or the nursing coordinator during evenings, nights and weekends.
  3. The Ombudsman (by following the User Complaint Procedures).

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